mirroring your company’s core values
your copy should mirror your company’s core values – you can’t attest to transparency and then deliver content that’s tight and restricted and awkward.
test it. ask an outsider to read just a snapshot - maybe one or two web pages - to see if they get the jist of the company or brand; then, ask someone closest to the company to read the exact same.
great follow-up questions to those readers' observations:
what’s similar in the observations?
what’s different?
did the casual observer totally miss your core values?
did the one closest to the company totally miss your core values?